Processing time:
Your order will be processed within 3 business days of receiving your payment. We make every effort to ship your products quickly and reliably so you receive them as soon as possible.
Free shipping:
We offer free shipping for orders within Germany. Shipping costs for all other regions will be calculated and displayed during the checkout process.
Delivery times:
Delivery times vary depending on the destination and shipping option. Typically, delivery within Germany takes between 5 and 10 business days. For international orders, delivery times may be longer depending on the destination region.
Shipping companies:
We work with reputable shipping providers to ensure your order arrives safely and on time.
Shipping status:
After shipping, you will receive a tracking number that you can use to track the status of your order online at any time.
Packaging:
We attach great importance to safe and environmentally friendly packaging for your products to prevent transport damage while reducing our ecological footprint.
Returns and Exchanges:
If you are not satisfied with your order, you can return the goods within the statutory return period. Further information on returns and exchanges can be found in our Return Policy.
If you have any questions about your order or shipping, please don’t hesitate to contact us. We’re happy to help!
Thank you for shopping with Deintopshop — where every cup arrives in style! 🇬🇧☕🚚